July 2021

Calculation to find the maximum number of tickets resolved by an Employee per day

Data structure: Requirement: Find the maximum number of tickets resolved by an employee in a day.   For example, on 15/02/2022, maximum number of tickets resolved is 3. Solution: Drag ‘Resolved Date’ field to the rows.  Right click on the field choose ‘Exact Date’ and then again right on the ‘Resolved Date’ to select discrete. […]

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